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Friendly staff and comfortable rooms. Great location for exploring London with a few underground stations (on different lines) nearby. It will find itself within the clean air zone soon. Limited parking. Recommended.
only rating it a 1 as zero is not an option... We booked through booking.com last year and for obvious reasons, our trip was canceled. The hotel stated that our booking would be rolled over and we wouldn't lose out. I have tried to contact them to arrange but they do not respond to emails or answer the phone. I have even complained to booking.com, but not holding out much hope....
Would not stop here again, the receptionist that checked us in was lovely but the rooms were extremely small. No room to move or even put your luggage or belongings. The rooms were not very clean, there was mould in the bathroom and stains on the floor. The duvet cover was itchy and we both had a really bad sleep. The person that checked us out asked how our stay, we said it was ok thank you. He was very pushy on feedback, and we just said it was ok thank you, as we didn’t want to go into detail and just wanted to check out and get on with our day in London after a rubbish sleep.
Do not go to this hotel !! Staff are very unhelpful to start with iv been hear twice and both times the restaurant wasn't not open due to covid they said but it's been 5 mouths since I went last time nothing has changed ! i Can overlook that but they tryed to over price me on the room and my partner for a room until I checked on line and they give me the right price £166 for two nights double room not £200 I dont appreciate people trying to rip me off! on top off that the first night staying there the air conditioning was leaking they give us a smaller room as well as they wouldn't give us a room for 1 more night dont waste your money and go here looks okay on the web site but its not avoid.and also the internet wasnt working on the tv.
Small, but nice.
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